{"_meta":{"register":"DOI CONSUMER COMPLAINT: which state agency takes a consumer complaint about how an insurer HANDLED a claim, and at what URL. Nothing here decides whether a complaint is justified, or what a state's claim-handling rules require -- those are separate registers.","coverage":"56 of 51 US jurisdictions, each URL read back from the agency's own site on the row's readOn date.","phoneNulls":"32 rows carry no phone. That means no phone-shaped string was in the visible text of the page we read, NEVER that the state has no phone line.","naicPlatform":"Some states run intake on the NAIC shared platform rather than their own domain. Those rows still name the STATE regulator, because that is who receives and acts on the complaint.","license":"CC BY 4.0: attribute to The Autobody Directory with a link to the guide page.","humanPage":"https://theautobodydirectory.com/guides/where-to-file-an-insurance-complaint-in-every-state"},"counts":{"verified":56,"withPhone":24},"rows":[{"state":"AK","name":"Alaska","agency":"Alaska Division of Insurance","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=AK","phone":null,"readOn":"2026-08-13"},{"state":"AL","name":"Alabama","agency":"Alabama Department of Insurance","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=al","phone":null,"readOn":"2026-08-13"},{"state":"AR","name":"Arkansas","agency":"Arkansas Insurance Department","complaintUrl":"https://insurance.arkansas.gov/consumer-assistance/consumer-services/file-a-complaint/","phone":null,"readOn":"2026-08-13"},{"state":"AS","name":"American Samoa","agency":"Office of the Insurance Commissioner, Office of the Governor","complaintUrl":"https://www.americansamoa.gov/insurance","phone":null,"readOn":"2026-08-20"},{"state":"AZ","name":"Arizona","agency":"Arizona Department of Insurance and Financial Institutions","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=AZ","phone":null,"readOn":"2026-08-13"},{"state":"CA","name":"California","agency":"California Department of Insurance","complaintUrl":"https://www.insurance.ca.gov/01-consumers/101-help/","phone":"1-800-927-4357","readOn":"2026-08-13"},{"state":"CO","name":"Colorado","agency":"Colorado Division of Insurance","complaintUrl":"https://doi.colorado.gov/file-a-complaint","phone":"303-894-7490","readOn":"2026-08-13"},{"state":"CT","name":"Connecticut","agency":"Connecticut Insurance Department","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=CT","phone":null,"readOn":"2026-08-13"},{"state":"DC","name":"District of Columbia","agency":"District of Columbia Department of Insurance, Securities and Banking","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=DC","phone":null,"readOn":"2026-08-13"},{"state":"DE","name":"Delaware","agency":"Delaware Department of Insurance","complaintUrl":"https://insurance.delaware.gov/services/filecomplaint/","phone":"(302) 674-7310","readOn":"2026-08-13"},{"state":"FL","name":"Florida","agency":"Florida Department of Financial Services, Division of Consumer Services","complaintUrl":"https://assistcon.myfloridacfo.gov/en-US/","phone":null,"readOn":"2026-08-13"},{"state":"GA","name":"Georgia","agency":"Georgia Office of the Commissioner of Insurance and Safety Fire","complaintUrl":"https://oci.georgia.gov/file-consumer-insurance-complaint","phone":"(404) 656-2070","readOn":"2026-08-13"},{"state":"GU","name":"Guam","agency":"Guam Department of Revenue and Taxation, Insurance Branch","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=GU","phone":null,"readOn":"2026-08-20"},{"state":"HI","name":"Hawaii","agency":"Hawaii Insurance Division, Department of Commerce and Consumer Affairs","complaintUrl":"https://cca.hawaii.gov/ins/filing-a-complaint/","phone":null,"readOn":"2026-08-13"},{"state":"IA","name":"Iowa","agency":"Iowa Insurance Division","complaintUrl":"https://iid.iowa.gov/consumers/filing-complaints","phone":null,"readOn":"2026-08-20"},{"state":"ID","name":"Idaho","agency":"Idaho Department of Insurance","complaintUrl":"https://doi.idaho.gov/consumers/file-a-complaint/","phone":"(208) 334-4250","readOn":"2026-08-13"},{"state":"IL","name":"Illinois","agency":"Illinois Department of Insurance","complaintUrl":"https://idoi.illinois.gov/consumers/file-a-complaint.html","phone":null,"readOn":"2026-08-13"},{"state":"IN","name":"Indiana","agency":"Indiana Department of Insurance","complaintUrl":"https://www.in.gov/idoi/consumer-services/file-an-insurance-company-complaint","phone":null,"readOn":"2026-08-13"},{"state":"KS","name":"Kansas","agency":"Kansas Insurance Department","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=KS","phone":null,"readOn":"2026-08-13"},{"state":"KY","name":"Kentucky","agency":"Kentucky Department of Insurance","complaintUrl":"https://insurance.ky.gov/ppc/forms/complaints_home.aspx","phone":null,"readOn":"2026-08-13"},{"state":"LA","name":"Louisiana","agency":"Louisiana Department of Insurance","complaintUrl":"https://www.ldi.la.gov/onlineservices/ConsumerComplaintForm","phone":"1-800-259-5300","readOn":"2026-08-13"},{"state":"MA","name":"Massachusetts","agency":"Massachusetts Division of Insurance","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=MA","phone":null,"readOn":"2026-08-13"},{"state":"MD","name":"Maryland","agency":"Maryland Insurance Administration","complaintUrl":"https://insurance.maryland.gov/Consumer/Pages/FileAComplaint.aspx","phone":"1-800-492-6116","readOn":"2026-08-13"},{"state":"ME","name":"Maine","agency":"Maine Bureau of Insurance","complaintUrl":"https://www.maine.gov/pfr/insurance/consumers/file-a-complaint-dispute","phone":"(207) 624-8475","readOn":"2026-08-13"},{"state":"MI","name":"Michigan","agency":"Michigan Department of Insurance and Financial Services","complaintUrl":"https://www.michigan.gov/difs/consumers/complaint","phone":"877-999-6442","readOn":"2026-08-13"},{"state":"MN","name":"Minnesota","agency":"Minnesota Department of Commerce","complaintUrl":"https://mn.gov/commerce/consumer/file-a-complaint/","phone":"651-539-1600","readOn":"2026-08-13"},{"state":"MO","name":"Missouri","agency":"Missouri Department of Commerce and Insurance","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=MO","phone":null,"readOn":"2026-08-13"},{"state":"MP","name":"Northern Mariana Islands","agency":"Office of the Insurance Commissioner, CNMI Department of Commerce","complaintUrl":"https://commerce.gov.mp/divisions/office-secretary/insurance","phone":null,"readOn":"2026-08-20"},{"state":"MS","name":"Mississippi","agency":"Mississippi Insurance Department","complaintUrl":"https://www.mid.ms.gov/mississippi-insurance-department/consumers/file-a-complaint/","phone":null,"readOn":"2026-08-13"},{"state":"MT","name":"Montana","agency":"Montana Commissioner of Securities and Insurance","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=MT","phone":null,"readOn":"2026-08-13"},{"state":"NC","name":"North Carolina","agency":"North Carolina Department of Insurance","complaintUrl":"https://www.ncdoi.gov/assistance-or-file-complaint","phone":"855-408-1212","readOn":"2026-08-20"},{"state":"ND","name":"North Dakota","agency":"North Dakota Insurance Department","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=ND","phone":null,"readOn":"2026-08-13"},{"state":"NE","name":"Nebraska","agency":"Nebraska Department of Insurance","complaintUrl":"https://doi.nebraska.gov/consumer/consumer-assistance","phone":"402-471-0888","readOn":"2026-08-13"},{"state":"NH","name":"New Hampshire","agency":"New Hampshire Insurance Department","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=NH","phone":null,"readOn":"2026-08-13"},{"state":"NJ","name":"New Jersey","agency":"New Jersey Department of Banking and Insurance","complaintUrl":"https://www.state.nj.us/dobi/consumer.htm","phone":"1-800-446-7467","readOn":"2026-08-13"},{"state":"NM","name":"New Mexico","agency":"New Mexico Office of the Superintendent of Insurance","complaintUrl":"https://www.osi.state.nm.us/en/complaints/","phone":null,"readOn":"2026-08-20"},{"state":"NV","name":"Nevada","agency":"Nevada Division of Insurance","complaintUrl":"https://doi.nv.gov/Consumers/File-A-Complaint/","phone":null,"readOn":"2026-08-13"},{"state":"NY","name":"New York","agency":"New York State Department of Financial Services","complaintUrl":"https://www.dfs.ny.gov/complaint","phone":null,"readOn":"2026-08-13"},{"state":"OH","name":"Ohio","agency":"Ohio Department of Insurance","complaintUrl":"https://insurance.ohio.gov/about-us/complaint-center/consumer-complaint-info","phone":"800-686-1526","readOn":"2026-08-13"},{"state":"OK","name":"Oklahoma","agency":"Oklahoma Insurance Department","complaintUrl":"https://oid.ok.gov/consumers/file-an-online-complaint/","phone":null,"readOn":"2026-08-13"},{"state":"OR","name":"Oregon","agency":"Oregon Division of Financial Regulation","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=OR","phone":null,"readOn":"2026-08-13"},{"state":"PA","name":"Pennsylvania","agency":"Pennsylvania Insurance Department","complaintUrl":"https://www.pa.gov/agencies/insurance/consumer-help-center/complaints-questions-help","phone":"1-877-881-6388","readOn":"2026-08-13"},{"state":"PR","name":"Puerto Rico","agency":"Oficina del Comisionado de Seguros","complaintUrl":"https://www.ocs.pr.gov/solicitud-de-investigaciones","phone":null,"readOn":"2026-08-20"},{"state":"RI","name":"Rhode Island","agency":"Rhode Island Department of Business Regulation, Insurance Division","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=RI","phone":null,"readOn":"2026-08-13"},{"state":"SC","name":"South Carolina","agency":"South Carolina Department of Insurance","complaintUrl":"https://doi.sc.gov/8/Consumers","phone":"803-737-6180","readOn":"2026-08-13"},{"state":"SD","name":"South Dakota","agency":"South Dakota Division of Insurance","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=SD","phone":null,"readOn":"2026-08-13"},{"state":"TN","name":"Tennessee","agency":"Tennessee Department of Commerce and Insurance","complaintUrl":"https://www.tn.gov/commerce/insurance/consumer-resources/file-a-complaint.html","phone":"615-741-2218","readOn":"2026-08-13"},{"state":"TX","name":"Texas","agency":"Texas Department of Insurance","complaintUrl":"https://www.tdi.texas.gov/consumer/complfrm.html","phone":"800-252-3439","readOn":"2026-08-13"},{"state":"UT","name":"Utah","agency":"Utah Insurance Department","complaintUrl":"https://insurance.utah.gov/complaints/","phone":"801-957-9200","readOn":"2026-08-13"},{"state":"VA","name":"Virginia","agency":"Virginia State Corporation Commission, Bureau of Insurance","complaintUrl":"https://www.scc.virginia.gov/consumers/insurance/file-an-insurance-complaint/","phone":"1-877-310-6560","readOn":"2026-08-13"},{"state":"VI","name":"US Virgin Islands","agency":"Office of the Lieutenant Governor, Division of Banking, Insurance and Financial Regulation","complaintUrl":"https://ltg.gov.vi/departments/banking-insurance-and-financial-regulation/","phone":null,"readOn":"2026-08-20"},{"state":"VT","name":"Vermont","agency":"Vermont Department of Financial Regulation","complaintUrl":"https://dfr.vermont.gov/consumers/file-complaint","phone":"802-828-3302","readOn":"2026-08-13"},{"state":"WA","name":"Washington","agency":"Washington State Office of the Insurance Commissioner","complaintUrl":"https://www.insurance.wa.gov/complaints-appeals-fraud/complaints","phone":"800-562-6900","readOn":"2026-08-13"},{"state":"WI","name":"Wisconsin","agency":"Wisconsin Office of the Commissioner of Insurance","complaintUrl":"https://oci.wi.gov/Pages/Consumers/Filing-a-Complaint.aspx","phone":"1-800-236-8517","readOn":"2026-08-20"},{"state":"WV","name":"West Virginia","agency":"West Virginia Offices of the Insurance Commissioner","complaintUrl":"https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=WV","phone":null,"readOn":"2026-08-13"},{"state":"WY","name":"Wyoming","agency":"Wyoming Department of Insurance","complaintUrl":"https://doi.wyo.gov/consumers/information","phone":"(307) 777-7402","readOn":"2026-08-13"}]}